How much is the cable guy costing you? - AmericaNowNews.com

Is the cable guy costing you?

Most of us have had that frustrating experience of re-arranging our schedules for a service person who winds up being either late, or worse, doesn't show up at all.

Well, Zogby pollsters talked to 1,000 adults to see how much time they'd lost to those scenarios. 

Nearly 75 percent of those polled said their time was worth more than $15 an hour. 

Fifty-eight percent of those polled said they waited an average of four and a half hours for in-home appointments, and the average person polled had three of those visits just last year. 

That means the average consumer lost more than $200 last year in lost time.

Of course, this is hardest on lower-income workers, who have less flexible schedules. All of that waiting means half of those folks had to use sick days or vacation days in order to be home waiting. 

So which kind of service call kept customers waiting longest? 

It was the cable guy. 

Also on the list of worst offenders: Internet service or repair and furniture delivery.

All of those companies should listen to this, because about 70 percent of all people polled said they'd recommend a company just because the representative was on time! 

Would you? 

Copyright 2012 America Now. All rights reserved.

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